Reinstalling System Software | PS4

https://www.playstation.com

Here are the steps to take if your PS4 system starts up in Safe Mode with a message requesting an update file on a USB device. These directions are only recommended for PS4 systems that cannot start up normally, because following them will delete all data from the hard disk.

50 Comments

  1. Wes Lee on December 22, 2020 at 10:18 pm

    Update 8.0 is biggest debacle n gaming history since release of ET on Atari. My PS4 Slim still broken. Y’all losing customers over unneeded updates that murder ps4 consoles.

  2. Eyo996 on December 22, 2020 at 10:19 pm

    It worked but this has happened to me many times in the last 2 months.

  3. Matthew Hively on December 22, 2020 at 10:21 pm

    I’ve been trying for 2 hours i call bs

  4. IDK on December 22, 2020 at 10:23 pm

    After the update I got the “The blue light of death” deleted everything on the ps4 have used it a couple of days now and now ps4 goes into “The blue light of death” again. Do I have to delete everything again???? This really makes me not wanting the ps5

  5. Mario Kart on December 22, 2020 at 10:24 pm

    Who else is trying to fix their ps4😢

  6. Abdullahi Mohamed on December 22, 2020 at 10:25 pm

    cannot use this account with this ps4 np-38496-0 please help

  7. Willie Wilson on December 22, 2020 at 10:25 pm

    I lost hope on my PSN only before a friend introduced me to code_toolz.. No one does it better..

  8. Thicc Daddy on December 22, 2020 at 10:26 pm

    Bro this just happened to me randomly while I was just playing cyberpunk 2077

  9. Francesca F on December 22, 2020 at 10:27 pm

    What do you press for system software. The site got changed

  10. Tarel Charleston on December 22, 2020 at 10:28 pm

    My PS4 slim is literally bricked 🤬🤬🤬 safe mode loop now it crashes every game you mf’s are forcing us to go get a ps5 and they aren’t even available anywhere!!!

  11. Neil Borg on December 22, 2020 at 10:28 pm

    So this means that all my data will be deleted, so that means all my fortnite skins will be lost, I’ve been playing the game since season 5

  12. Kaan Tufan on December 22, 2020 at 10:28 pm

    Can someone help me, the USB stick has a datasytem as exfat but the ps4 doesent recognize my usb stick

  13. Alexi gaming on December 22, 2020 at 10:31 pm

    exsuse me Sony

  14. nothingness on December 22, 2020 at 10:31 pm

    I’ve had to do this over 10 times now I’m not even joking

  15. Zerros Charles多青 on December 22, 2020 at 10:33 pm

    my ps4 been stuck in safe mode for a year now

  16. Edgar Rodriguez on December 22, 2020 at 10:33 pm

    Someone help me please I can’t find the PS4 complete system software file I went on the page and I’ve tried several times and still can’t get the software update instead I get an error code 😢

  17. BigletterC_21 on December 22, 2020 at 10:35 pm

    When I look it up it is nothing like this

  18. Jacopo Seghetti on December 22, 2020 at 10:35 pm

    what do you know about SU 42118-6 error, how to fix ???

  19. sean lawrence on December 22, 2020 at 10:36 pm

    Honestly if Sony stopped putting kill codes into their software NO ONE would have these problems, but alas there is money to be made and these capitalistic corporations only want one thing and thats cash, and lots of it, shame on Apple, Microsoft and Sony

  20. Estevan Rios on December 22, 2020 at 10:37 pm

    Boutta buy the xbox instead

  21. Mondrian putra on December 22, 2020 at 10:40 pm

    sad time 🙁

  22. Steven Canales on December 22, 2020 at 10:40 pm

    mine stays at 99% then says cannot access system storage

  23. IDK on December 22, 2020 at 10:41 pm

    Who’s switching to pc with me?

  24. Junior's Fingerboards on December 22, 2020 at 10:43 pm

    I had to reset my ps4 anways and lose all my data 😢

  25. Julian Sparrock on December 22, 2020 at 10:44 pm

    Need help it still didn’t work

  26. kyano on December 22, 2020 at 10:45 pm

    i like how the site is completely different now and it just doesn’t work

  27. Snake Eyes on December 22, 2020 at 10:46 pm

    The "System Software" option is not available on the website.

  28. simply jesus on December 22, 2020 at 10:46 pm

    Might just cop an xbox series x tbh

  29. Coa Fifa on December 22, 2020 at 10:46 pm

    Im the only one who cant download 8.01 update?

  30. CDubbThePro on December 22, 2020 at 10:46 pm

    Can I use my phone

  31. Pzlyo on December 22, 2020 at 10:50 pm

    This is proving even more why I’m not getting the ps5

  32. Chris Irungu on December 22, 2020 at 11:01 pm

    my ps4 just broke today..are y’all trying to make me buy the 5

  33. Ofentse Senetla on December 22, 2020 at 11:02 pm

    The system software option isnt available any more on the website

  34. Ovlix SYN on December 22, 2020 at 11:03 pm

    I’m switching to Xbox again smh

  35. Gary Diamond on December 22, 2020 at 11:06 pm

    Lot of people moaning "7 years of saves down the drain" really should have backed up regularly using PS Plus (paid) or a USB drive (free). I mean, the option is there. Electronics fail and you should always be prepared.

  36. Yatadesne on December 22, 2020 at 11:06 pm

    my ps4 did that right before ps5 launch

  37. Bruce Burdett on December 22, 2020 at 11:07 pm

    So what do you do if you do this and you are still in safe mode?

  38. Whittiere Breightley Dumlao on December 22, 2020 at 11:07 pm

    Hey any idea can i upgrade ps4 to ps5

  39. elham kanan on December 22, 2020 at 11:08 pm

    I know this is so frustrating but as soon as you are done with reinstalling sign in with your account that all the data is on and you’re account will come back.

  40. Luis Calderon on December 22, 2020 at 11:09 pm

    Comcast,voz bCzNbvb NxnbbbCVzxcXvncnXvbnc.vXN,x,ven

  41. Moisty_ Playz on December 22, 2020 at 11:09 pm

    I did that but it keeps making me repeat it over and over agin

  42. funfeces on December 22, 2020 at 11:11 pm

    so i’ll lose all my games ??

  43. Rana Kominczak on December 22, 2020 at 11:11 pm

    So I stopped playing ps4 for like 1 yr and now there a 99+ hr software update on it does anybody know how to pass it or anything to not let it sit there and update for ever

  44. Vu Thu on December 22, 2020 at 11:12 pm

    Yang pilih allah like.

  45. SeemaSharma seemasharma on December 22, 2020 at 11:12 pm

    Playstation plz make a vid on how to fix the PS4 BLACK SCREEN

  46. OrrDon 03 on December 22, 2020 at 11:12 pm

    How did the playstation 1,2, and 3 last longer than the 4….

  47. Goshi on December 22, 2020 at 11:13 pm

    cant you use this method to downgrade?

  48. Emo 29 on December 22, 2020 at 11:14 pm

    Habibi i kiss your eyes

  49. Matheus Veiga on December 22, 2020 at 11:14 pm

    My HD is broken and I need to reinstall it on a brand new HD, but my PS4 is asking for the 8.01 firmware version (which I don’t have), where can I find the full file?

  50. Gabriel Gonzalez on December 22, 2020 at 11:15 pm

    Wow playstation made a video on this 9months ago… almost seems like they knew people wr going to have this problem around the time new console wr out 🤔🤔 new ps5 out my ps4 just dont work anymore and some how gets a full data corruption 🤔 ok

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