How to Contact Xbox Customer Support

In this video I show you how to contact Xbox customer support.

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Title: How to Contact Xbox Customer Support
How to Contact Xbox Customer Support
How to Contact Xbox Customer Support


  1. david mckoy on December 30, 2020 at 10:30 pm

    Why is it putting me in beta support

  2. Not braxtw on December 30, 2020 at 10:30 pm

    Microsoft didn’t do anything to help

  3. Chaotic Relentinq on December 30, 2020 at 10:34 pm

    My Xbox kbm on fortnite is no letting me go left or right it glitches out all the time

  4. talha shah on December 30, 2020 at 10:35 pm

    Anybody wanna share xbox 360 account i need gold

  5. Shark King on December 30, 2020 at 10:36 pm

    Xbox support used to be fast, easy and efficient. It is now so fucking hard just to simply get help and is so anti-consumer no wonder everyone is switching to PlayStation

  6. WorldCreepyppasta ist King on December 30, 2020 at 10:36 pm

    Thank you

  7. It’s._.3than on December 30, 2020 at 10:37 pm

    I want the 15 characters back bc I can’t change my gamer tag to what I want

  8. Smokey One on December 30, 2020 at 10:38 pm

    I got banned over my username. Idk why
    I just wanna play rocket league

  9. Your Daily Milk on December 30, 2020 at 10:43 pm

    I wanted to call for a refund on my renewed $60 xbox live subscription. I NEED that $60, but it doesnt look like I’m getting it back thanks microsoft for fucking me.

  10. jason w on December 30, 2020 at 10:44 pm

    xbox costumer support is trash

  11. Rj Lindner on December 30, 2020 at 10:44 pm

    Thanks this helped hopefully they can help me. When I got to send a message to a friend and try to use the talk to text or talk to message w.e. you want to call it. The problem starts it will say initializing then will show a triangle with a ! Inside of it an sometimes it will say error right next to it then it disappears an it’s just the triangle I tried I different head set same deal. It will let me record a voice message and send it but I cant talk an have it turn into a message like you would on your phone it worked before idk what happend I’ve reconnected the head set tried everything I can think of.

  12. Adrian 221 on December 30, 2020 at 10:44 pm

    Hey mate, so 2 days ago i logged in onto my fifa 20 and there was an error with my save and a message showed up saying that i have to delete local save data, if i do this will my fifa progress with my ea Access delete? Hope you can help thanks

  13. Dylan Vongsakoun on December 30, 2020 at 10:46 pm

  14. YouTube Is An Influencer on December 30, 2020 at 10:47 pm

    A word of caution…

    If you ever decide to change your email address & you have Xbox Live be very careful if you close down the email that your account is on as a Caller Handler in Mumbai was supposed to move all my Xbox One digital downloaded games from the email address I was closing down to my new email that I opened & linked to my Xbox Live…

    I was told it’d take 1 month to do to transfer all my gaming content onto my new email address which I provided them with & figured ok as I had a few PS4 games to finish off, so I’ll wait…

    One month later I recieved an email saying my Old Email Address is closed down & to now use my New Email Address & Account from now on but when I went onto the Xbox One my games were there but my console did not recognise them as being added to my new email address…

    Long story short I contacted Xbox Customer Service & it was the worst experience I’ve had having to de with them…

    They clearly admitted the fault was theres & would do all they can to have my gaming content moved over to my new email address which is now linked to my Xbox Live Account but after calling so many different Call Centres in different countries & having to explain time & time again why I was calling was an absolute disgrace & by the end of it all I still lost All my Digitally Downloaded Xbox One games & many were specific editions with a lot of DLC’s…

    Believe i did not let this go at the first try & tried so many times to get this sorted & my games back & so many times Microsoft said they would do this but they didn’t but not only that they deliberately called me at times that I told them they would not be able to get a hold of me & when i called back I was put through to someone who knew absolutely nothing about my case which was going on 6 to 7 months…

    An error on their end at which they agreed & they kept telling me it would be sorted but all I kept getting was an email saying " your case is now closed "

    And none of this including the missed calls was my fault… Customer Service even asked for my Consoles Serial Number & all manner of numbers & online details that were in my Xbox One X settings & I said to them will this prove I’ve downloaded games from that console which they said Yes, but yet again they deliberately tried contacting me via a phone call knowing the time difference, as I stay in the UK, & had my phone on Silent as I was trying to sleep & any time I called them back the day I missed the call all I got was someone who knew nothing & theres me having to constantly repeat my story yet I was being told it was all logged on their computers but what I found out was only a fraction was stored on their computers & in the end they should they wanted nothing to do with me & one Call Handler even hung up on me…

    I swear i will never but anything from Microsoft again whether its pc related or console & games & it seems I’m not the only customer whose been treated in such a way…

    They take our private details & our money but when something goes wrong they don’t want to know Period…

    I backed the Original Xbox & bought the Xbox 360 & Xbox One & both latter consoles I updated with the newer bigger hard drives but I will never part my money to them ever again…

    They have treated this current gen to next to nothing with a good enough size of Exclusive Games & Triple A ones at that & if they have it’s been the usual Halo/Forza & Gears of War & were more interested In selling the Xbox One as this All In One Unit to watch/stream tv shows/films & games bit what happened to the games side of this so called console… And when theres a issue they don’t want to know & at the moment all if nearly all the games I lost because of someone elses incompetence, they are still asking either the full RRP or a ridiculous price for games that are years old…

    I swore years ago when I had problems with Microsofts Windows compatibility issues with my PC that I’d never support or buy from Microsoft again but then they branch out into the console market & with games I can’t get elsewhere so I buy them but No More…


  15. Eragon on December 30, 2020 at 10:47 pm

    Hallo i have a problem with my product key from Amazon can you please help.

  16. COZY on December 30, 2020 at 10:48 pm

    what if you cant log in because you got hacked

  17. Best xWarrior on December 30, 2020 at 10:49 pm

    i have a game that i’ve played already, i preordered the new cod cold war and i played it all yesterday and now today it says i don’t own it. i’ve already tried to listen to xbox and they said i would have to un install then re install but when i deleted the game and looked it up it said i have to buy it again. and i simply can’t afford that, i’ve already bought the game why do i have to buy it again

  18. John Dawd on December 30, 2020 at 10:51 pm

    Mr. Embassador why can’t I pay my past due game pass with my account balance?

  19. Connor Tapia on December 30, 2020 at 10:51 pm

    Hey I’m honestly pretty upset right now; I just attempted to purchase 1100 cod points on modern warfare on Xbox one for $9.99. I got charged, then was greeted with a notification saying something along the lines of something went wrong but to reboot my game and the funds will be there. I load up and I’m still at the same 1600 cod points that I was at prior to buying the cod points. Just very annoying and a waste of money. How would you go about this?

  20. UjustPlayedYourself on December 30, 2020 at 10:52 pm

    I gifted my friend gta 5 so we can play it and it just takes him to buy it. It doesn’t download or anything

  21. Billybob Junior on December 30, 2020 at 10:52 pm

    It’s kinda sad that some games are so shit I can’t even play the dlc I bought with my fucking money

  22. Deliwe Moshoette on December 30, 2020 at 10:59 pm

    I just wanna call them to ask them to make fortnite playable without xbox live gold

  23. ツSmokzy on December 30, 2020 at 10:59 pm

    I waited four days and scheduled a call me back request, they never called me back btw.

  24. Shredder on December 30, 2020 at 11:00 pm

    Microsoft is a pussy I cant fucking call them to get my account unsuspended because I got to wait until Saturday I can’t play today or talk to my fucking friends until 7:32PM I’m not taking this bullshit anymore I’m fucking getting a ps4

  25. CycloneBullet on December 30, 2020 at 11:01 pm

    I literally just got com banned for no reason i hadnt said anything to anyone or played with anyone. Xbox is so retarded i swear.

  26. Emmanuel Akolly on December 30, 2020 at 11:01 pm

    I was looking up gacha videos and this was related.

  27. sᴀᴄʜɪ on December 30, 2020 at 11:01 pm

    Guys look i have $5 on my microsoft account and i want to buy xbox gamepass for $1 and when i press buy it says add a credit card and it wont buy it

  28. Banned As a Result on December 30, 2020 at 11:01 pm

    Another problem with Xbox… It is often a long and time wasting process just to contact a living person much less resolve the issue. I regret getting one

  29. Haxxor Rosez on December 30, 2020 at 11:02 pm

    I’ve been perma banned unfairly.

  30. 3r3ctyleDi5funct on December 30, 2020 at 11:03 pm

    There’s the 3 months for 1 dollar game pass ultimate and every time i click on it, it brings me to game pass ultimate 14.99 for 1 month like what the Frick.

  31. KeoMechPro28 on December 30, 2020 at 11:05 pm

    You are a scam

  32. xxhype89 on December 30, 2020 at 11:06 pm

    They don’t even call me they say it’ll be about 5 mins but don’t call me even after 3 hours

  33. Officialray3x on December 30, 2020 at 11:10 pm

    Bro they just took 15 dollars off of my card and I’m trying to refund from the ultimate subscription when I took my card off of my account before they even charged it I’m done with microsoft

  34. CoolGamingChanell on December 30, 2020 at 11:10 pm

    I’m doing this for 2fa in fortnite

  35. oi dontai on December 30, 2020 at 11:11 pm

    Bro. Fuck Xbox

  36. swirls 711 on December 30, 2020 at 11:11 pm

    Lol he sounds like Jimmy off GTA v

  37. Irishluckmate on December 30, 2020 at 11:12 pm

    I miss when I could easily just chat to an Xbox person why the fk do they get lazy and make it harder to get help! 😠

  38. Hi Hello on December 30, 2020 at 11:13 pm

    Wtf you got me hacked f**k you

  39. Octane Main on December 30, 2020 at 11:13 pm

    So, Can they help me on my Minecraft problem?

  40. ZZNinjaX on December 30, 2020 at 11:16 pm


  41. The Nameless King on December 30, 2020 at 11:16 pm

    just lost…so fucking lost, they joke people for money, if you have a problem go fuck your self! i quit x bow and microsoft too

  42. ツSmokzy on December 30, 2020 at 11:16 pm

    I bought a game but my refund request was denied and now I can’t call anyone? Bruh the game is literally unplayable I want my money back! 😡

  43. Channon The dutchie on December 30, 2020 at 11:17 pm

    Oh my god this is bullshit I get dirty looks form my family cause I’m in a PlayStation family and I have a Xbox I buy the most expensive stuff they sell (elite controllers) then I spend a month working and I try to renew my Minecraft realm I pay for and guess what? IT CHARGES ME THREE TIMES instead of paying 8$ for one realm I’m now paying 24$ a month for ONE REALM now I know why my family are PlayStation fans I’m out peace

  44. Xeno FN on December 30, 2020 at 11:17 pm

    It says my account has been locked

  45. WoozyCally314 on December 30, 2020 at 11:17 pm

    Xbox sucks can’t ever get a hold of anyone screw you guys

  46. AthleticJustice on December 30, 2020 at 11:22 pm

    They made it so hard to get in contact with a Microsoft Rep. Jesus

  47. gabe fimbres on December 30, 2020 at 11:23 pm

    This is bullshit nothing get through everything says customer support is not available for this issue so they have just put up a brick wall. So in order to talk to someone it has to be another gamer, someone who has no power to solve my issue, great thanks xbox.

    Microsoft: i am tired of paying for a customer service center so lets make the gamers do it basically for free we can just pay them with emojis or skins and the occasional toy or shirt and give them a tittle we will call them ambassadors.

  48. Jwillfareal on December 30, 2020 at 11:24 pm

    Can somebody please gameshare with me

  49. iXavior on December 30, 2020 at 11:27 pm

    Xbox is taking my money 💰 so I have to email

  50. Kaji Espere on December 30, 2020 at 11:29 pm

    I need to contact xbox support to support my current market

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