How to Contact Xbox Customer Support

In this video I show you how to contact Xbox customer support.

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Title: How to Contact Xbox Customer Support
How to Contact Xbox Customer Support
How to Contact Xbox Customer Support


  1. ed Urs on December 23, 2019 at 9:37 pm

    How to know when you are talking to a live person?

    They will provide you a rejoin link, in case you disconnected.

  2. Gx skating on December 23, 2019 at 9:38 pm

    This god damn shit is just fucked I want a real nigga to take to not none of this robot shit Bouta get a ps4

  3. JordanXPlays0 on December 23, 2019 at 9:39 pm

    Yep lay off workers and replace them with a robot it’s stupid, robots are taking over human workers

  4. Soppysky54 YT on December 23, 2019 at 9:39 pm

    Well I’m an Xbox Ambassador and sometime the questions are Stupid. Xbox If Your Listening Bring Back Xbox message Support

  5. Aviel The Alien From Planet Mexico on December 23, 2019 at 9:41 pm

    Your video is garbage.

  6. Boxout on December 23, 2019 at 9:42 pm

    I got my account hacked email and password changed to my account and they don’t even help me 🤦🏻‍♂️🤦🏻‍♂️

  7. adrian quinonez on December 23, 2019 at 9:42 pm

    This doesn’t work anymore all it does now Is once u pick the problem it the second time it doesn’t go to the chat with Xbox support anymore it just gives a few solutions again and then gives an option to contact them but it’s not them it sends u to a community support and now u got to wait to see if another gamer knows how to give u a solution to the issue.

  8. Zarab Cannon on December 23, 2019 at 9:42 pm


  9. ed Urs on December 23, 2019 at 9:43 pm

    If you want to get connected with a live advocate, you may spam your message to a robot and it will routed you to an actual advocate.

  10. Revolverz on December 23, 2019 at 9:44 pm

    just ask the bot person , can i talk to an agent and that should do it guys!!!!

  11. sum weird shit on December 23, 2019 at 9:45 pm

    Psn is the exact same. I try to contact a live agent it tells me unable blah blah blah.
    Fuckin bs

  12. Your Daily Milk on December 23, 2019 at 9:45 pm

    I wanted to call for a refund on my renewed $60 xbox live subscription. I NEED that $60, but it doesnt look like I’m getting it back thanks microsoft for fucking me.

  13. DOROTHY ANDREWS on December 23, 2019 at 9:46 pm

    My grandson got scammed the other day and the person kept interuping my internet, so I called my internet company and they said they upgraded my security and it would be ok. So then things went ok last night. Today after signing on he is told by a message onscreen to call do not call xbox support, when I go to that site it is up for sale. Just yesterday I just bought him a new headset and controller and now he cant talk to anyone. I am a senior and don’t know anything about this stuff, so am frustrated as he has spent a lot on Fortnite is not a scammer he just loves to play what do I do now?

  14. Joe Demko on December 23, 2019 at 9:48 pm

    There are no words to describe my hatred for Xbox, my PlayStation never has any errors, but the fuckn Xbox has issues every time

  15. Windex on December 23, 2019 at 9:48 pm

    Microsoft is fucking gay. On my Xbox, any mic I connect with any controller, I can hear people but I just can’t talk to them. Someone please help cause I fucking hate talking to a robot and visiting doesn’t have my problem answered. Please help I’m about to smash my Xbox

  16. Deliwe Moshoette on December 23, 2019 at 9:52 pm

    I just wanna call them to ask them to make fortnite playable without xbox live gold

  17. Cheddahcheeze on December 23, 2019 at 9:52 pm


  18. als on December 23, 2019 at 9:53 pm

    This is bullshit I’m done with Xbox Microsoft for good ✌️

  19. Irishluckmate on December 23, 2019 at 9:53 pm

    I miss when I could easily just chat to an Xbox person why the fk do they get lazy and make it harder to get help! 😠

  20. Cyber Serpent on December 23, 2019 at 9:55 pm

    Extremely useless video

  21. iGEO on December 23, 2019 at 9:56 pm

    Complicating the simplest shit. Fuck microsoft.

  22. Manhattan on December 23, 2019 at 9:57 pm

    Bring back the people omgggg 🙄🙄🙄

  23. Robert B on December 23, 2019 at 10:00 pm

    So the other button isn’t there anymore what do I do to speak with a real person about my problem

  24. Koleka Farmer on December 23, 2019 at 10:02 pm

    I dont have the «Other» option….

  25. Christian Hendricks on December 23, 2019 at 10:04 pm

    Some asshole kept reporting me cuz I killed him once and when I clicked on I’ve been banned it just says on the screen that I’ve been banned

  26. Bradyn Langloss on December 23, 2019 at 10:06 pm

    I’m just tryna get this fucker who fucked my internet perma banned

  27. Channon The dutchie on December 23, 2019 at 10:06 pm

    Oh my god this is bullshit I get dirty looks form my family cause I’m in a PlayStation family and I have a Xbox I buy the most expensive stuff they sell (elite controllers) then I spend a month working and I try to renew my Minecraft realm I pay for and guess what? IT CHARGES ME THREE TIMES instead of paying 8$ for one realm I’m now paying 24$ a month for ONE REALM now I know why my family are PlayStation fans I’m out peace

  28. salam on December 23, 2019 at 10:08 pm

    What about if i forgot my pass word and i can’t log in

  29. T.J. Sonic on December 23, 2019 at 10:08 pm

    Thats why iam buy a PS5 only 👍

  30. Sean Sean on December 23, 2019 at 10:10 pm

    You’ll be lucky to speak to anyone. Seriously take peoples advise, sooner or later microsoft will screw you in some way,. Ditch microsoft, there are plenty of alternatives, they will learn there lesson. Hello sony.

  31. White Guy In Black Robes on December 23, 2019 at 10:10 pm

    I fucking hate Xbox so damn much

  32. Astrodical ' on December 23, 2019 at 10:11 pm

    Guys they removed the call a operator options although if you talk to a robot and the robot cant find your issue the robot will have you enter your number to be called back. I have to wait around 51 minutes but its better than not being called.

  33. Xenomix on December 23, 2019 at 10:11 pm

    im done with xbox got banned for 2 weeks for no fucking reason

  34. AntonioPenja on December 23, 2019 at 10:12 pm

    So writing an old fashion e-mail is no longer possible?

  35. johnny05100 on December 23, 2019 at 10:14 pm

    Xbox customer support is a disgrace to the customers. Came close to buying an Xbox one x but couldn’t get the answers within a reasonable amount of time. What a shame

  36. Emre Ergun on December 23, 2019 at 10:20 pm

    You are the man! Thx dude

  37. I play fifa I play fifa on December 23, 2019 at 10:21 pm

    Me and my friend gameshared and i download his game and hos games says he needs to buy them so bad

  38. YouTube Is An Influencer on December 23, 2019 at 10:21 pm

    A word of caution…

    If you ever decide to change your email address & you have Xbox Live be very careful if you close down the email that your account is on as a Caller Handler in Mumbai was supposed to move all my Xbox One digital downloaded games from the email address I was closing down to my new email that I opened & linked to my Xbox Live…

    I was told it’d take 1 month to do to transfer all my gaming content onto my new email address which I provided them with & figured ok as I had a few PS4 games to finish off, so I’ll wait…

    One month later I recieved an email saying my Old Email Address is closed down & to now use my New Email Address & Account from now on but when I went onto the Xbox One my games were there but my console did not recognise them as being added to my new email address…

    Long story short I contacted Xbox Customer Service & it was the worst experience I’ve had having to de with them…

    They clearly admitted the fault was theres & would do all they can to have my gaming content moved over to my new email address which is now linked to my Xbox Live Account but after calling so many different Call Centres in different countries & having to explain time & time again why I was calling was an absolute disgrace & by the end of it all I still lost All my Digitally Downloaded Xbox One games & many were specific editions with a lot of DLC’s…

    Believe i did not let this go at the first try & tried so many times to get this sorted & my games back & so many times Microsoft said they would do this but they didn’t but not only that they deliberately called me at times that I told them they would not be able to get a hold of me & when i called back I was put through to someone who knew absolutely nothing about my case which was going on 6 to 7 months…

    An error on their end at which they agreed & they kept telling me it would be sorted but all I kept getting was an email saying " your case is now closed "

    And none of this including the missed calls was my fault… Customer Service even asked for my Consoles Serial Number & all manner of numbers & online details that were in my Xbox One X settings & I said to them will this prove I’ve downloaded games from that console which they said Yes, but yet again they deliberately tried contacting me via a phone call knowing the time difference, as I stay in the UK, & had my phone on Silent as I was trying to sleep & any time I called them back the day I missed the call all I got was someone who knew nothing & theres me having to constantly repeat my story yet I was being told it was all logged on their computers but what I found out was only a fraction was stored on their computers & in the end they should they wanted nothing to do with me & one Call Handler even hung up on me…

    I swear i will never but anything from Microsoft again whether its pc related or console & games & it seems I’m not the only customer whose been treated in such a way…

    They take our private details & our money but when something goes wrong they don’t want to know Period…

    I backed the Original Xbox & bought the Xbox 360 & Xbox One & both latter consoles I updated with the newer bigger hard drives but I will never part my money to them ever again…

    They have treated this current gen to next to nothing with a good enough size of Exclusive Games & Triple A ones at that & if they have it’s been the usual Halo/Forza & Gears of War & were more interested In selling the Xbox One as this All In One Unit to watch/stream tv shows/films & games bit what happened to the games side of this so called console… And when theres a issue they don’t want to know & at the moment all if nearly all the games I lost because of someone elses incompetence, they are still asking either the full RRP or a ridiculous price for games that are years old…

    I swore years ago when I had problems with Microsofts Windows compatibility issues with my PC that I’d never support or buy from Microsoft again but then they branch out into the console market & with games I can’t get elsewhere so I buy them but No More…


  39. Lenny on December 23, 2019 at 10:22 pm

    I want a refund but its gon take 3 days I’m on day 2…

  40. Empired Valleyz on December 23, 2019 at 10:25 pm

    So my xbox one broke and microsoft is chargin me 15$ every month and in this video once I did what you said this is what happend when I pressed contact us
    We are currently experiencing high refund request volume. Please expect a delay in the review of your refund request to exceed 72 hours.

  41. Roman Kalas on December 23, 2019 at 10:27 pm

    thx helped a lot

  42. Kyden Roell on December 23, 2019 at 10:30 pm

    I wish all you dumbass ambassadors killed your selfs with your gay enforcement team

  43. Phillip Steinmann on December 23, 2019 at 10:30 pm

    How can i Bypass or buy a game thats not seperatly buyable

  44. TheBeanLord 69 on December 23, 2019 at 10:31 pm

    There’s the 3 months for 1 dollar game pass ultimate and every time i click on it, it brings me to game pass ultimate 14.99 for 1 month like what the Frick.

  45. sdmfbastard on December 23, 2019 at 10:32 pm

    Microsoft is such fuckery these days its not even funny

  46. JayDog4860 on December 23, 2019 at 10:33 pm

    I couldn’t update my game so they told me to restart my Xbox. THAT BITCH GOT RID OF MY GOLD MEMBERSHIP🤦🏾‍♂️

  47. Young Jamaican on December 23, 2019 at 10:34 pm

    I can’t sign in I am banned because my brother kept guessing my password and it thinks I got hacked

  48. Mr Pauz on December 23, 2019 at 10:35 pm

    Ok holy fuck! I want to talk to a human! Fuck robots wtf!!! I’ve called a bunch and when it asks, what are you looking for today? “I WANNA TALK TO A HUMAN!” And the mother fucker said “ok, I can send your a text message for a direct link to our online help. It is” LIKE NO I FUCKING WANT A HUMAN! I paid for a monthly subscription and I was double charged!! Like holy fuck this is bullshit I want my fucking money back

  49. ASHAWN01 on December 23, 2019 at 10:36 pm


  50. Andrew Sharman on December 23, 2019 at 10:36 pm

    I called them and a suspicious voice game on and when i told him my info i heard him mashing his controller buttons, not a keyboard. Im skeptical about this because there be fake things trying to scam you!

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